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Terms & Conditions, Returns & Refunds

Last updated: 08/20/25

Welcome to OneLightStudio. By accessing or purchasing from our website (the “Site”), you agree to the following Terms and Conditions. Please read them carefully before using our services.

1. General

These Terms & Conditions govern all purchases made through OneLightStudio’s online store.

By placing an order, you acknowledge that you have read, understood, and agree to be bound by these Terms.

We reserve the right to update or modify these Terms at any time without prior notice.

2. Products

OneLightStudio sells original artworks, prints, and related products (“Products”).

We make every effort to display colors and images accurately, but we cannot guarantee your monitor or device will perfectly reflect the actual product.

Each artwork is unique and may contain natural variations, textures, and imperfections that are intentional to the creative process.

3. Orders & Payment

All orders are subject to acceptance and availability.

Prices are listed in US dollar currency and are subject to change without notice.

Payment must be made in full at the time of purchase. We accept all methods of payment available for use through Square.

4. Shipping & Delivery

Shipping costs are calculated at checkout and are the responsibility of the customer unless otherwise stated.

Delivery times are estimates only. We are not responsible for delays caused by carriers, customs, or unforeseen circumstances.

International buyers are responsible for any customs duties, import taxes, or other fees required by their country.

5. Returns & Refunds

All sales are final. Due to the nature of our products, we do not accept returns, exchanges, or cancellations once an order has been placed.

In the rare case of damage during shipping, please contact us within 7 days of receipt with photographs of the item and packaging so we can assist in filing a claim with the carrier.

If there is a discrepancy that requires further review, please reach out to us at onelightstudioart@gmail.com.

6. Intellectual Property

All artworks, images, designs, and content on this Site are the intellectual property of OneLightStudio or the respective artists.

You may not reproduce, distribute, or use any content from the Site without prior written permission.

7. Limitation of Liability

To the fullest extent permitted by law, OneLightStudio shall not be liable for any indirect, incidental, or consequential damages arising from the purchase, use, or inability to use our Products or the Site.

Our total liability for any claim shall not exceed the amount paid for the specific Product at issue.

8. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of [insert jurisdiction/state/country].

Any disputes will be resolved exclusively in the courts of [insert jurisdiction].

9. Contact

If you have any questions about these Terms & Conditions, please contact us at:
📧 onelightstudioart@gmail.com

Placing an order

Use this section to explain what happens once a customer places an order on your website. This should include what happens on your store's end (ex. sending a confirmation email, checking with suppliers), and what the user should expect to happen on their end, too.

Consider details like confirmation of orders in relation to actual payment received, pricing, how and when users can cancel their order, and how and when your store will be able to refuse or cancel orders.

Delivery

This is where you should address your store's available delivery options, the shipping process, if available, delivery times, factors which may potentially delay delivery, parcel tracking and more.

This section could be a good place to mention any delivery restrictions and relevant shipping disclaimers.

Returns & refunds

This is where you should address your store's returns and refunds policies. Think about the conditions customers will have to meet in order to make a return, detail the process, how long it will take, and whether you'll be offering a complete refund or store credit.

This is a good place to list any disclaimer your store will have regarding returns and refunds. Think about things like returning products in their original, unused condition, date of return vs. the date of purchase, etc.