Privacy Policy
Privacy Policy
Last updated: 8/24/25
At OneLightStudio, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website (the “Site”). It is designed to comply with applicable privacy laws, including the General Data Protection Regulation (GDPR) for EU customers and the California Consumer Privacy Act (CCPA) for California residents.
1. Information We Collect
When you interact with our Site, we may collect the following types of information:
Personal Information: Name, email address, billing/shipping address, phone number, and payment details (processed securely through our payment providers).
Order Information: Products purchased, order history, and transaction details.
Technical Information: IP address, browser type, device information, and cookies to improve website performance and user experience.
Marketing Information: If you opt-in, we may collect your preferences to send you newsletters or promotional materials.
2. How We Use Your Information
We use the information we collect to:
Process and fulfill your orders.
Communicate with you about your purchases, inquiries, or customer service requests.
Provide personalized recommendations and marketing (if you consent).
Improve our website, services, and product offerings.
Comply with legal or regulatory requirements.
3. Legal Bases for Processing (GDPR)
For customers located in the European Union, we process your personal data under the following legal bases:
Your consent (for marketing and cookies).
Contractual necessity (to fulfill your orders).
Legal obligations (such as tax reporting).
Legitimate interests (to improve our services, prevent fraud, and protect our business).
4. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share it in limited circumstances, including:
Service Providers: With trusted third parties (such as payment processors and shipping carriers) who help us operate our business.
Legal Compliance: If required by law, regulation, or court order.
Business Transfers: In the event of a merger, acquisition, or sale of assets.
5. Data Security
We use appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Cookies & Tracking
Our Site uses cookies and similar technologies to:
Remember your preferences.
Analyze website traffic.
Provide personalized content and marketing.
You may disable cookies in your browser settings, but some features of the Site may not function properly.
For EU users, you may adjust your cookie preferences via our cookie banner.
7. Your Rights (GDPR & CCPA)
Depending on your location, you may have the following rights:
Under GDPR (EU Customers):
The right to access, correct, or delete your personal information.
The right to restrict or object to our processing of your data.
The right to withdraw consent at any time (for marketing or cookies).
The right to data portability.
The right to lodge a complaint with your local data protection authority.
Under CCPA (California Residents):
The right to know what personal data we collect and how we use it.
The right to request deletion of your personal information (subject to certain exceptions).
The right to opt out of the “sale” of personal information (we do not sell your data).
The right to non-discrimination for exercising your privacy rights.
To exercise any of these rights, please contact us at onelightstudioart@gmail.com. We may need to verify your identity before processing your request.
8. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law (e.g., for tax or legal obligations).
9. Children’s Privacy
Our Site is not directed toward individuals under the age of 13 (or the minimum age required by local law). We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
11. Contact Us
If you have any questions, requests, or concerns about this Privacy Policy or your personal information, please reach out to us at:
📧 onelightstudioart@gmail.com